Returns/Servicing


Faulty/Damaged on Delivery

Contact CEL or your reseller before returning any items, items returned without approval may not be refunded or returned to you. CEL recommend that you use a traceable service for all items sent.

CEL-UK
Unit 3 Harbourmead
Harbour Road Trading Estate
Portishead
Bristol
BS20 7AY
UK
Tel: +44 (0) 8453 88 97 69
sales@cel-uk.com

 

Unwanted/Incorrectly Ordered

Returns must be complete and undamaged in their original packaging to be considered for refund.  A 20% restocking fee will be deducted from the purchase price of an item that is in resaleable condition, further deductions may be made on items that require rework. CEL reserves the right to reject any return. No postage costs will be refunded.
Return to the address provided by your CEL representative. Contact CEL or your reseller before returning any items, items returned without approval may not be refunded or returned to you. CEL recommend that you use a traceable service for all items sent.

CEL-UK
Unit 3 Harbourmead
Harbour Road Trading Estate
Portishead
Bristol
BS20 7AY
UK
Tel: +44 (0) 8453 88 97 69
sales@cel-uk.com
 

Servicing/Warranty Repairs

Contact CEL or your reseller before returning any items, items returned without approval may not be refunded or returned to you. CEL recommend that you use a traceable service for all items sent.

CEL-UK Service Department
Unit 3 Harbourmead
Harbour Road Trading Estate
Portishead
Bristol
BS20 7AY
UK
Tel: +44 (0) 8453 88 97 69
service@cel-uk.com

WEEE Recycling

End of life returns

Some items sold by CEL should be recycled but might not be collected by your local waste services. Contact CEL or your reseller before returning any items, items returned without approval may not be accepted. CEL recommend that you use a traceable service for all items sent.

CEL-UK
WEEE Recycling
Unit 3 Harbourmead
Harbour Road Trading Estate
Portishead
Bristol
BS20 7AY
UK
Tel: +44 (0) 8453 88 97 69
sales@cel-uk.com